The customer reported that toilets in the upstairs bathrooms were backing up into the showers. Our technician arrived promptly to address the issue. We cleared a soft blockage in the upstairs drain line and augered both toilets individually. One toilet was reset in the hallway bathroom to ensure proper function. After thorough testing, the issue was resolved. We recommended upgrading contractor-grade toilets to high-powered models with fully glazed P-traps to help prevent frequent clogs in the future.
Drain and Toilet Blockage Resolved
Jordan W.
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