GoHero Home services in Oak Ridge, Tennessee

I am very pleased with the plumbing job and with Landon and the workers he had with him. They were very nice and friendly. Very professional. Although on the drive way patch not so much happy the scratches that were put there by machines were left there and not covered up. I feel like it should have been sealed. I did like will and the staff at the office below are pictures of the driveway . If the driveway looked better it would be ok, I know it’s not going to look like the original but the patch work could have been better and should have sealed it all the way down

Levi and Nick came out and replaced our electric meter as well as our breaker box. They were so amazing we have now ordered a whole home generator that they will be installing next week. I can not recommend them enough. They keep you informed, do excellent work, very friendly and beyond professional. Even the office staff was top notch when I had to call them. I would gladly give then 100 stars if I could. Thank you

Wow. I don't even know where to start- this has been an absolutely incredible servicing company. Our plumbing was completely blocked, we requested someone and they sent a technician over in less than 48 hours, which included a weekend. I thought this was a very reasonable timeline. He came first thing Monday morning. Within 30 minutes, our technician Riley had diagnosed the problem and had given me 3 choices for a solution. He was very kind, very prompt, very understanding and had an obvious, but humble knowledge of what we needed. We had to make a decision, and by the time I called the company to schedule, they had an appointment available for the next business day. Riley and his coworker came over promptly on Tuesday morning and completely rerouted our lateral plumbing line all the way to the line. They encountered a problem halfway through, and Riley was apologetic in telling me that our current plumbing would not pass inspection and also needed to be ripped up and replaced. This included digging up about 30ft of our lawn. But Riley worked fast and we had a brand new sparkly PVC pipe by the end of that same day. We were SO IMPRESSED! And grateful! They got the inspector out within 36 hours of finishing the job, and Riley came over on Thursday morning to close it all up. He even seeded the grass and laid straw over it. Riley was an AMAZING technician. Very knowledgeable, very humble, very respectful and very kind. His communication was too notch and he made us feel like an important part of the process. He checked in often and was very thorough and transparent in explaining the costs and procedures that were needed. He was VERY efficient. I can't say enough good things!! I am incredibly impressed with Riley F. Whoever owns this company- this man deserves a raise. He made it incredibly stress-free to spend $7k to rip up and repair our plumbing. I never would have thought I could say that! I can't think of a single hang-up in this whole process. Thank you Riley and thank you GoHero!