I called Hero Services to come out and check an issue where our hot water heater pilot light goes out periodically. Zach arrived right on schedule and fully checked out the hot water heater. No definitve issue was identified but he provided thoughts and info on several things to try to see if it will reduce or eliminate the problem. He was very thorough in his analysis and answered all of my questions. Nice work!

I recently had the pleasure of hiring Hero Services for some plumbing work in my home, and I must say that I am thoroughly impressed with Their professionalism and expertise. Lucas proved to be an exceptional plumber, and I am more than satisfied with the quality of his work. From the very beginning, Lucas demonstrated excellent communication skills. He promptly responded to my initial inquiry. I appreciated his punctuality and his ability to explain the problem in a way that was easy for me to understand. When it came to the actual plumbing repairs, Lucas truly excelled. He came fully equipped with all the necessary tools and materials, and he approached the job with precision and efficiency. It was evident that he had extensive knowledge and experience in his field. He quickly identified the root cause of the issue and went above and beyond to fix it properly. What impressed me the most about Lucas was his attention to detail. He paid close attention to every aspect of the plumbing system and ensured that everything was working flawlessly before completing the job. His dedication to quality and his commitment to customer satisfaction were truly commendable. In addition to his technical skills, Lucas also displayed a high level of professionalism and respect throughout the entire process. He treated my home with care and kept the work area clean and tidy. He also took the time to answer all my questions and provided valuable advice on how to prevent future plumbing problems. I would highly recommend Hero Services and Lucas to anyone in need of a reliable and skilled plumber. His professionalism, expertise, and attention to detail set him apart from others in his field. I am grateful for his exceptional service, and I will not hesitate to contact him again for any future plumbing needs. Thank you, Lucas, for a job well done!

Couldn’t be happier with the lightning response to my technician request! Then my tech Richie shows up on time, professional, friendly, and knowledgeable about my repair! Absolutely loved the professionalism of this team from the moment I picked up the phone to when they walked out the door! Seriously TOP NOTCH!!!!