After having a couple of businesses give quotes for a new water heater, HERO was without a doubt the best business with response time, professionalism, email quotes, phone communications, and how clean and tight the job was when completed. I would recommend them as one of the best in the business.

My husband and I are so glad we found this service. Wonderful service to have. We purchased the life time plan. Chris the lead service Technician and partner Dakota came to our house to do our free yearly inspection. So friendly and most important honest. We aren't really able to go up under our house due to back problems,and I know they did (after they had) I said I forgot to mention My nephew had did some work under there 2 yrs ago.A duct was loose,some water on a tarp,and maybe some mold.They said yes we saw where he repaired it but it's fine,and no leaks or mold. I mentioned for a month, air vents were blowing air twice as hard. It was because there was a leak in the air conditioning coil. Our unit is 22 yrs old and has been worked on 3x. They gave us a cheaper way to fix it etc. We went with a new unit.It was a great price for a Trane we chose.(my son checked other places) And wow they came a day later to install it. They could have easily gotten over us with things. Also, everyone at the office is very friendly too. Thank you hero Service for being a rare service to find these days.

Tim R. Was my service man. He did everything perfectly. Even stayed with me while KUB did some work so that everything was explained to me and it was handled correctly. He is a very kind and gentle man that really cares for his clients. A+++++ For this company and their staff. Brittany and Janet were awesome as well!